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Shipping from United States

Processing time

2-5 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Privacy policy

Effective Date: February 17, 2025

At HeavenlyTides, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our Etsy shop. By purchasing from or interacting with HeavenlyTides, you consent to the practices described in this policy.

1. Information We Collect

When you visit HeavenlyTides, we collect certain personal information in order to process your orders and provide the best possible shopping experience. This includes:

Personal information you provide: When you make a purchase, contact us, or register on Etsy, we may collect personal details such as your name, shipping address, email address, and payment information.

Automatically collected information: When you interact with our Etsy shop, certain information is automatically collected, such as your IP address, browser type, and the pages you view.

2. How We Use Your Information

We use the information you provide to:

Process and fulfill your orders, including shipping and delivery.
Communicate with you about your order or inquiries.
Respond to any customer service requests.
Improve our products, services, and Etsy shop experience.
Comply with legal obligations (e.g., tax reporting, fraud prevention).
3. Sharing Your Information

We do not share your personal information with third parties except in the following situations:

Etsy: Since our shop operates on the Etsy platform, Etsy’s policies govern the data we share with them. Etsy may share information with service providers who help us fulfill your order, such as shipping carriers.
Legal Compliance: If required by law, we may share your information to comply with legal processes or protect our rights.
4. Data Security

We take reasonable precautions to protect your personal information, including the use of secure servers and encryption when handling payment information. However, please be aware that no data transmission or storage system is completely secure, and we cannot guarantee the security of your personal information.

5. Cookies and Tracking

Etsy may use cookies and other tracking technologies to enhance your shopping experience. These technologies help us understand how you interact with our shop and enable Etsy to improve its platform. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access and update the personal information you have shared with us.
Request the deletion of your personal information, where applicable.
Opt out of marketing communications at any time.
To exercise any of these rights, please contact us through Etsy’s messaging system.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us through Etsy messaging, or email Lauren Skjoldager at laurenskjoldager@gmail.com.

Thank you for shopping with HeavenlyTides. Your trust and privacy are important to us!